In your voicemail, it is important to include your full name, phone number, and DraftKings username if you wish for a response from DraftKings Player Advocate. If you’d like to leave a short voicemail for the DraftKings Customer Support team, you can give us a call at the phone number: 1 (855) 357-2377. If your callback request is approved, a Player Advocate will call you at the number you provided in your request. A Player Advocate may also reach out to you via email if your request could be better handled via text.

Callback isn’t available for Daily Fantasy Sports or Marketplace customers.Ĭallback requests are processed by weighing the severity of the issue and your place in the queue as Player Advocates are available. Important : The option to request a callback is only available for logged in Sportsbook and Casino customers within the US. If you’re a US-based Sportsbook or Casino customer, you can also request a callback. Daily Fantasy customers can email us Sportsbook customers can email us at Casino customers can email us Marketplace customers can email us can contact our Customer Support team via twitter DK_Assist Request a callback.You can contact DraftKings Customer Support via the following email addresses: If you’d prefer to contact DraftKings another way, here are alternative contact methods: For fastest resolution to your issue we recommend submitting a help request to our Customer Support team.

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